Privacy Policy

We collect the following categories of information:

a. Information You Provide to Us

When you fill out a contact form, request a proposal, subscribe to our newsletter, or otherwise communicate with us directly, we may collect:

• Contact information, such as your name, email address, phone number, and company name
• The content of your inquiry or message
• Any other information you choose to provide

b. Client and Business Account Information

If you engage us as a client, we may collect additional information necessary to provide our services, including:

• Business and billing information, such as company details, invoicing contacts, and payment information (processed through our third-party payment and accounting providers)
• Login credentials or delegated access to your social media accounts, advertising accounts, and related platforms, solely as needed to perform the services you've engaged us for
• Marketing materials, brand assets, and other content you provide for use in campaigns

c. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information through cookies, pixels, and similar tracking technologies, including:

• Device and usage data, such as IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages
• Analytics data collected through tools such as Google Analytics
• Advertising and retargeting data collected through pixels such as the Meta (Facebook) Pixel, LinkedIn Insight Tag, or similar tools used for marketing and conversion tracking

We use cookies and similar technologies to operate and improve the Site, understand how visitors use it, and deliver and measure the performance of our advertising. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site. Where required by law, we will request your consent before placing non-essential cookies.

We use the information we collect to:

• Provide, operate, and improve our Site and Services
• Respond to inquiries, provide quotes, and communicate with prospective and current clients
• Deliver social media management, advertising, content, and marketing services on behalf of our clients
• Process payments and manage billing
• Send administrative communications, updates, and, where permitted, marketing communications (you may opt out at any time)
• Analyze Site usage and measure the performance of our own marketing campaigns
• Comply with legal obligations and enforce our agreements

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, email delivery, analytics, payment processing, and accounting
• Advertising and analytics platforms (e.g., Google, Meta, LinkedIn) as described above, to measure and optimize marketing performance
• Professional advisors, such as attorneys and accountants, as needed
• Government authorities or other third parties when required by law, legal process, or to protect our rights, property, or safety, or that of others
• A successor entity in the event of a merger, acquisition, or sale of assets

We retain personal information for as long as necessary to provide our Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), gives you certain rights regarding your personal information, including the right to:

• Know what personal information we have collected, used, disclosed, and sold (we do not sell personal information) about you
• Request deletion of your personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising in exchange for money; to the extent our use of advertising pixels/cookies is considered "sharing" under the CCPA, you may opt out via the cookie controls described above or by contacting us)
• Limit the use of sensitive personal information (we do not use sensitive personal information beyond what is necessary to provide our Services)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at ari@socialalchemy.co. We will verify your request and respond within the timeframes required by law. You may also designate an authorized agent to make a request on your behalf.

Depending on where you live, you may have similar rights under other U.S. state privacy laws. If you would like to exercise any applicable rights, please contact us using the information below and we will respond in accordance with applicable law.

Our Site and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

Our Site and the social media campaigns we manage on behalf of clients may contain links to third-party websites and platforms (such as Facebook, Instagram, TikTok, LinkedIn, and X). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for how to respond to such signals, our Site does not currently respond to them.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective date" above. Your continued use of the Site or our Services after changes are posted constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: